Contact

NNSO Phone Instructions

All calls to our main number are handled by our Automated Information System (AIS). The options available through our AIS are listed below.

You may find our “How do I…” page helpful as it provides information on a variety of topics.

Main Menu
Option	Action:
Option 1	Project Lifesaver
Option 2	Inmate Lookup and Information
Option 3	Civil Process
Option 4	Administration/Other info

Inmate Lookup Menu
Option	Action:
Option 1	By Name
Option 2	By Date of Birth
Option 3	Leave a Voicemail for Inmate
Option 4	Add money to Inmate’s Account
Option 5	Information about Video Visitation

Inmate Information Menu (After searching by Name or DOB)
Option	Action:
Option 1	Leave a Voicemail for Inmate
Option 2	Add money to Inmate’s Account
Option 3	Information about Video Visitation
Option 4	Inmate’s Charges
Option 5	Inmate’s Bond Information
Option 6	Next Court Appearances
Option 7	Visitation Schedule

NOTE: For emergencies or crimes in progress, dial 9-1-1.
To report non-emergencies to the Newport News Police Dept., dial 757-247–2500.