Skip to main content

NNSO badgeInmate Video Visitation

video visitation kiosks1 5 stations 300x225The Newport News Sheriff’s Office encourages inmates to maintain ties with their families and friends through regular visits.  We strongly feel that visitation is an important part of each inmate’s rehabilitation.  The Sheriff’s Office provides for the safety and security of each facility, staff, inmates and, most importantly, the safety of visitors and the public.

There is FREE video visitation at the Jail Annex for friends and family of incarcerated persons. 

To use video visitation, you have to create an account with Securus Technologies and then schedule the visits online.

Video visits are available daily from 9 a.m. to 11 p.m. 

Video kiosks are set up in the lobby of the Adult Detention Center (Annex), located at 228 25th Street.

For video visitation at the Annex, HRT bus routes 101, 104, 105, and 106 make convenient and frequent stops at 25th Street and Huntington, beside the Adult Detention Facility (Jail Annex) lobby. For additional information concerning bus routes or driving directions to the Jail Annex, click here.

Note: Visitation may be delayed or cancelled due to unforeseen lockdowns, security problems or other situations.

REMEMBER: All persons entering the jail facilities are subject to warrant checks, arrest, and are subject to search.

Special Notes

  1. All visitations are subject to unforeseen lockdowns, security problems or other situations which may postpone, delay, shorten, suspend or cancel visitation.
  2. All persons visiting inmates or our jail facilities are subject to warrant checks and arrest. Individuals having a court order stating no contact with an inmate will be denied a visit.
  3. Visitors to the Newport News City Jail and Annex must follow visitor rules and regulations at ALL times. Failure to do so may result in the termination or denial of future visits.
  4. If the person you visited seems depressed, is making suicidal statements or you have given them disappointing news, please inform Sheriff’s Office Mental Health staff at (757) 926-8535.

An alternative to free video visitation from the annex is the fee-based At Home – Inmate Visitation.

Searches and Inspections

Any person coming into the Annex shall be subject to inspection as necessary to ensure facility security including prevention of the introduction of contraband. Inspections may include a search of the visitor’s person, personal property when there is reasonable suspicion to believe the visitor is attempting to introduce or remove contraband or unauthorized items or substances into, or out of, the jail facility. See Code of Virginia §18.2-474 & §18.2-474.1 Delivery of articles, drugs, firearms, explosives, etc., to prisoners or committed persons.

Contraband means items which are prohibited by criminal law, Sheriff’s Office rules or posted notices. They are items which an inmate or visitor has no authority to possess or property which is in excess what is authorized.

Required Forms of Identification

All adult visitors will be required to produce photo identification (ID) and verification of his or her date of birth.

ALL DOCUMENTS MUST BE THE ORIGINAL OR CERTIFIED COPIES!

One of the following is required:

  • State driver’s license
  • State-issued identification cards
  • Federal, state, local government identification card (any state)
  • Military identification
  • Passport
  • U.S. Citizenship & Immigration Services (USCIS)
  • Visa Border Crossing ID Card (USA B1/B2 Visa BCC)

NOTE: If the visitor’s ID is questionable or not acceptable, further verification shall be required (for example, birth certificate, pictured credit card or other official ID.  Children 17 years of age and younger may be required to provide an ID (for example, birth certificate or student ID) if the age is questionable due to physical maturity of the child. A student ID shall be used only for children 17 years old and younger.

Visitation Dress Code

The Newport News Sheriff’s Office has established a visitation dress code to promote a positive atmosphere for visitation and to maintain an orderly, safe, and secure facility.

Wearing inappropriate clothing (such as provocative or revealing clothes) may result in denial of visitation.  There are restrictions on what you may wear to the jail facilities.  In general, dress conservatively and modestly.

The following items are NOT permitted:

  •     Revealing shorts;
  •     Halter tops, crop tops or bathing suits;
  •     Low-cut blouses or dresses, leotards, spandex, or miniskirts
  •     See-through garments of any type
  •     Other non-disclosed provocative or revealing clothing
  •     Any attire that is disruptive, unsafe, unhealthy or offensive to the visitation process
  •    Items that cannot be taken off and will not clear a metal detector.
  •   All visitors must wear undergarments.

Visitors will be directed through a metal detector or scanned by a hand-held metal detector prior to entering the jail facility. Deputies in the lobby will ensure prohibited items are not carried to the jail floor visitation booths.

Prohibited Items

Possession and/or use of a cell phone, wireless communication device or their components is prohibited within the jail visitation booths without authorization. Any person with such unauthorized device is subject to criminal prosecution. In addition, no purses, umbrellas, packages, mace, handbags, paper sacks, cigarettes, cigarette lighters, matches, or glass or metal containers are allowed. Prohibited items include glass baby bottles, strollers or toys for babies. Pocket knives and sharp objects, weapons of any kind or items which can be used either in its present form or by alteration as a weapon in the jail are prohibited.

ONLY your identification, keys and small wallet will be allowed in the visitation booth.

Standards of Conduct

Each inmate and visitor are responsible for his or her own conduct during visits. Any violation of laws, regulations, or jail procedures governing visits may result in termination, suspension, revocation, or denial of visiting with the person or persons involved. Such violation may also result in exclusion from the jail facility.

Hospitalized Inmate Visitation

Hospital visits will only be allowed for inmates who are considered in grave condition. Emergency visits due to serious medical conditions must be approved by the Bureau Chief.  For emergency notification, the Bureau Chief will notify the Captain of Records to contact the inmate’s designated emergency point of contact about a serious medical condition. These approved visits are subject to the same rules above as well as the hospital’s visitation rules.

Clergy Visitation

NOTE: Clergy visitation will only be granted for ordained pastors or persons serving as the spiritual leaders of a duly chartered, incorporated congregation. Requests for this privilege shall be coordinated and approved through the Jail Administrator prior to any visits and valid credentials/identification will be required for verification.

Inmates who have immediate family members, relatives, friends or associates who are members of the clergy and have been approved by the Jail Administrator (as stated above) will not be allowed the use of clergy visitation privileges under any circumstances.